We’re here to help
Northstar Check-In Support
For help with the game, a purchase, or saved progress, email sales@gazoop.com.
Before contacting us
- Open Settings to adjust audio, haptics, text size, contrast, motion, and timer assistance.
- Use Resume shift after reopening the app to continue the most recently autosaved active shift.
- Progress can be restored only when iOS or Android supplies an eligible platform backup.
- The game is fully playable offline and does not require an account.
What to include
Please tell us your device model, operating-system version, app version, and the level or screen where the problem occurred. Do not send passwords, payment-card details, or identity documents.
Support emailsales@gazoop.com
Email support